Menu
Emergency
Call
Opening Hours
Emergency Service
View Location
Call Us
Email Us
Payment Methods
Opening Hours
Out of hours emergency service 01789 299 455
Our 24-hour Emergency Service can be accessed by using our daytime number which will divert you to The Willows Veterinary Out Of Hours Team
Provided By The Willows Veterinary Out Of Hours Team
Meet my Friends and the Stars of the Show
My Friends
A special thanks to everyone who allowed their wonderful pet's to model for our photographs, which contributed to the building of this website.
Let us introduce you to all of the stars...
Introducing the Splendid
Mr Yogi
Introducing the Wonderful
Miss Bear
Introducing the Adorable
Master Cuthbert
Introducing the Great
Mr Jango
Introducing the Chic
Monsieur Bertie
Introducing the Magnificent
Mr Max
Introducing the Beautiful
Miss Bronte
Introducing the Delightful
Master Boston
Introducing the Marvellous
Miss Maisie
Introducing the Petite
Miss Minnie
Introducing the Fabulous
Queen Violet
Introducing the Handsome
Mr Humph
Introducing the Dazzling
Master Dottie
Introducing the Cats from
Avon Cat Rescue
Holder
Emergency Service
Should your pet require veterinary treatment or you wish to seek veterinary advice when we are closed, please call 01789 299455 and you will be diverted to The Willows Veterinary Out Of Hours Team.
We have selected The Willows Veterinary as our Out Of Hours Team because their team has vast experience, expertise and facilities within their 24 hour Hospital.
Also, should your pet be hospitalised with them for treatment they do not have a morning deadline to discharge pets, unlike some other providers in the locality.
Payment Methods
We accept cash, all major debit and credit cards.
Payments can also be taken securely over the telephone.
Payment is due at the time of the consultation or on the collection of your pet.

Opening Hours
Veterinary consultations by appointment only
Reception
Mon - Fri
08:15 - 18:00
Saturday
08:15 - 12:00
Consultations
Mon - Fri
09:00 - 10:00
16:30 - 18:00
Saturday
09:00 - 11:00
Waiting Area
During lockdown we introduced outside or in-car waiting and have seen that your pets seem a lot happier than being in a busy waiting room, therefore we are continuing with our outside or in the car waiting areas for the foreseeable future.
We can see everyone arrive and will come and get you when it’s your pet’s appointment.
Collections
If you’re coming to us to collect medication, food, etc, please come in. We very much appreciate you continuing to call ahead with your orders 01789 299455, this way we can have everything ready for you.