Menu
Emergency
Call
Opening Hours
Emergency Service
View Location
Call Us
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Payment Methods
Opening Hours
Menu
Emergency
Call
Opening Hours
Emergency Service
View Location
Call Us
Email Us
Payment Methods
Opening Hours
Out of hours emergency service 01789 299 455
Our 24-hour Emergency Service can be accessed by using our daytime number which will divert you to The Willows Veterinary Out Of Hours Team
Provided By The Willows Veterinary Out Of Hours Team
Bertie Recommends Getting Pet Insurance
Pet Insurance
We highly recommend pet insurance for veterinary fees covering both illness and injury. Our team are happy to provide advice about the different types of policies that are available and can assist you when making a claim on your insurance policy.
Depending on the policy, pet insurance can help towards the cost of your veterinary bills if your pet suffers an illness, is in an accident, gets injured or is lost or stolen.
By including Third Party Liability, this will protect pet owners against legal action if their pet causes damage or injury.
Holiday cancellation insurance due to your pet becoming ill and cover for advertising/rewards, should your pet go missing can also be included.
Holder
Emergency Service
Should your pet require veterinary treatment or you wish to seek veterinary advice when we are closed, please call 01789 299455 and you will be diverted to The Willows Veterinary Out Of Hours Team.
We have selected The Willows Veterinary as our Out Of Hours Team because their team has vast experience, expertise and facilities within their 24 hour Hospital.
Also, should your pet be hospitalised with them for treatment they do not have a morning deadline to discharge pets, unlike some other providers in the locality.
Payment Methods
We accept cash, all major debit and credit cards.
Payments can also be taken securely over the telephone.
Payment is due at the time of the consultation or on the collection of your pet.
Opening Hours
Veterinary consultations by appointment only
Reception
Mon - Fri
08:15 - 18:00
Saturday
08:15 - 12:00
Consultations
Mon - Fri
09:00 - 10:00
16:30 - 18:00
Saturday
09:00 - 11:00
Waiting Area
During lockdown we introduced outside or in-car waiting and have seen that your pets seem a lot happier than being in a busy waiting room, therefore we are continuing with our outside or in the car waiting areas for the foreseeable future.
We can see everyone arrive and will come and get you when it’s your pet’s appointment.
Collections
If you’re coming to us to collect medication, food, etc, please come in. We very much appreciate you continuing to call ahead with your orders 01789 299455, this way we can have everything ready for you.
