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Opening Hours
Out of hours emergency service 01789 299 455
Our 24-hour Emergency Service can be accessed by using our daytime number which will divert you to The Willows Veterinary Out Of Hours Team
Provided By The Willows Veterinary Out Of Hours Team
Celebrating our 25th Anniversary
25 Years!
Back in early May 1997 Riverside Veterinary Centre opened its doors with the three strong team of Dai, Yvonne and Sally. The veterinary industry has evolved a lot in the past 25 years and we are happy to have embraced these changes, developing as a practice during our first quarter century.
We're proud to have retained experienced team members to treat your pets as well as provide preventative health care for their futures. In addition, we have been able to support numerous veterinary nurse students as they have embarked on their careers, first amongst those being Hayley who has been with us ever since.
But it's your pet and you as owners that have made our journey most interesting and enjoyable and we very much look forward to continuing to work for your pets as we mark our Silver Anniversary!
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Emergency Service
Should your pet require veterinary treatment or you wish to seek veterinary advice when we are closed, please call 01789 299455 and you will be diverted to The Willows Veterinary Out Of Hours Team.
We have selected The Willows Veterinary as our Out Of Hours Team because their team has vast experience, expertise and facilities within their 24 hour Hospital.
Also, should your pet be hospitalised with them for treatment they do not have a morning deadline to discharge pets, unlike some other providers in the locality.
Payment Methods
We accept cash, all major debit and credit cards.
Payments can also be taken securely over the telephone.
Payment is due at the time of the consultation or on the collection of your pet.

Opening Hours
Veterinary consultations by appointment only
Reception
Mon - Fri
08:15 - 18:00
Saturday
08:15 - 12:00
Consultations
Mon - Fri
09:00 - 10:00
16:30 - 18:00
Saturday
09:00 - 11:00
Waiting Area
During lockdown we introduced outside or in-car waiting and have seen that your pets seem a lot happier than being in a busy waiting room, therefore we are continuing with our outside or in the car waiting areas for the foreseeable future.
We can see everyone arrive and will come and get you when it’s your pet’s appointment.
Collections
If you’re coming to us to collect medication, food, etc, please come in. We very much appreciate you continuing to call ahead with your orders 01789 299455, this way we can have everything ready for you.