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Opening Hours
Out of hours emergency service 01789 299 455
Our 24-hour Emergency Service can be accessed by using our daytime number which will divert you to The Willows Veterinary Out Of Hours Team
Provided By The Willows Veterinary Out Of Hours Team
Earn Cashback on Hills Pet Food Products
Earn Cashback
By joining the Hill's Online Loyalty Programme you can earn cashback every time you purchase a Hill's pet food product from our surgery. Simply register online and enter our 'Clinic ID', scan the product code using your phone or type in the barcode number manually, upload your invoice as proof of purchase and then start earning rewards to redeem as cashback into your bank account or to donate to an animal shelter.
Sign-up and register online at:- www.hills4me.co.uk
Enter our 'Vet Clinic ID' 21391
Add your recently purchased Hills product/s into your account by using the scanning feature to scan the product barcode or type in the barcode manually, then upload your invoice as proof of purchase.
Once your purchase has been verified (up to 7 days), your account will be credited. Once it reaches £24 or more you can request 'get cashback' to your bank account or donate the credit to an animal shelter.
Earn cashback on every Hill's pet food purchased from today.
Cashback amounts depend on the size and type of product purchased, please see the examples provided.
0-3kg Bag
£4.00 (cashback)
4kg-8kg Bag
£6.00 (cashback)
More than 10kg
£10.00 (cashback)
12 x 85g Pouch Box
£4.00 (cashback)
Wet Trays (Canine)
All Sizes
£6.00 (cashback)
Wet Trays (Feline)
24x156g
£6.00 (cashback)
Wet Trays (Feline)
24x85g
£4.00 (cashback)
Holder
Emergency Service
Should your pet require veterinary treatment or you wish to seek veterinary advice when we are closed, please call 01789 299455 and you will be diverted to The Willows Veterinary Out Of Hours Team.
We have selected The Willows Veterinary as our Out Of Hours Team because their team has vast experience, expertise and facilities within their 24 hour Hospital.
Also, should your pet be hospitalised with them for treatment they do not have a morning deadline to discharge pets, unlike some other providers in the locality.
Payment Methods
We accept cash, all major debit and credit cards.
Payments can also be taken securely over the telephone.
Payment is due at the time of the consultation or on the collection of your pet.

Opening Hours
Veterinary consultations by appointment only
Reception
Mon - Fri
08:15 - 18:00
Saturday
08:15 - 12:00
Consultations
Mon - Fri
09:00 - 10:00
16:30 - 18:00
Saturday
09:00 - 11:00
Waiting Area
During lockdown we introduced outside or in-car waiting and have seen that your pets seem a lot happier than being in a busy waiting room, therefore we are continuing with our outside or in the car waiting areas for the foreseeable future.
We can see everyone arrive and will come and get you when it’s your pet’s appointment.
Collections
If you’re coming to us to collect medication, food, etc, please come in. We very much appreciate you continuing to call ahead with your orders 01789 299455, this way we can have everything ready for you.